PRIVACY POLICY

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PRIVACY POLICY



Your Privacy

The owners of the Munchiees App respects your privacy. We created this Privacy Policy to let you know what information we collect and how we use it, as well as our practices regarding such information.

Please read this Privacy Policy carefully and save it. If you do not agree with it, you should not download/install or access the Munchiees App or website. By using the App, or the Website, or by submitting electronic communications to us, you consent to the practices prescribed in this Privacy Policy.

This Privacy Policy applies to:

  • The on-demand mobile ordering app (the Service)
  • The websites; munchiees.com, munchieesdelivery.com, munchiees.delivery
  • Emails, texts and other electronic communications between you and Munchiees

This Privacy Policy does not apply to:

Information collected by our affiliates or any third parties that may have their own privacy policies.

COPYRIGHT POLICY

The owners of the Munchiees App respects the intellectual property of others, and we ask all of our users to do the same. If you believe that your copyrighted work has been copied and is accessible on the app or a website through which third-party services may be accessed in a way that constitutes copyright infringement, please provide the Munchiees' App Copyright Agent (as set forth below) with notification containing the following information required by the Digital Millennium Copyright Act, 17 U.S.C. 512:

  • A physical or electronic signature of a person authorized to act on behalf of the copyright owner of the work that allegedly has been infringed.
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works allegedly have been infringed, then a representative list of such copyrighted works.
  • Identification of the material that is claimed to be infringing and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the allegedly infringing material, e.g., the specific web page address on the app or website
  • Information reasonably sufficient to permit us to contact the party alleging infringement, including an email address
  • A statement that the party alleging infringement has a good-faith belief that use of the copyrighted work in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that the party alleging infringement is authorized to act on behalf of the copyright owner of the work that allegedly has been infringed.
Please send this notification to our copyright agent at: Munchiees, Attention: Copyright Infringement contact@munchiees.com

WHAT INFORMATION DOES THE MUNCHIEES APP COLLECT?

Personal Information

When we refer to “Personal Information” in this Privacy Policy, we mean any information by which you may be personally identified or contacted, whether online or offline. When you use the App or fill out any forms located on the App or Website we may collect certain Personal Information from you, such as your first and last name, address/location, email address, phone number, gender, credit card or other payment information. Additionally, if you apply to be a Third-Party Independent Courier, we will collect the following Personal Information from you as part of the application process: your first and last name, phone number, phone service carrier, social security number, bank account information, driving record and insurance policy. We may also collect additional information from you, as described as part of the application process. As a customer or a courier, it is always your choice whether or not to provide Personal Information. If you choose not to provide the requested Personal Information, you may not be able to participate in certain activities or use certain features of the App, or the app entirely.

Technical Information

We may also collect and use technical data and related information, such as information about your device, system and application software, peripherals and other data related to your interactions with the App (“Technical Information”). We automatically collect Technical Information through the use of cookies and other data collection technologies. The information we collect from these technologies may include your web settings and preferences, website analytics information, device type, phone operating system and push ID. Munchiees does not consider this information to be Personal Information. Additionally, while we will not use this Technical Information in a way that associates the information with you, we may use and aggregate this information. The owners of the Munchiees App owns all Technical Information and may use it for any lawful purpose.

Location Information

We also collect information about your geographic location from you or your device, including your country, region, city, zip code, street address, time zone, latitude, longitude, and horizontal position representation information (“Location Information”).

Social Information

We may also collect information about you from various third party services (e.g. Facebook, Twitter, Instagram and others) through their applicable APIs or otherwise (“Social Information”).

Tracking

We may use the App and Website to collect information about your activities over time and across third-party websites, applications or other online services (“Tracking Information”). Your web browser, application platform or device may allow you to opt-out of our collection of Tracking Information by selecting a “do not track” (or similar) setting. If you do not want us to collect this information, do not use the App or Website.

Order Information and Other Information You Voluntarily Disclose

Certain features of the App are designed to display Information that you choose to provide to other users (such as texts between you and the couriers delivering products) or to other third parties (such as merchants from whom you order products). Please keep in mind that whenever you voluntarily disclose Information by ordering products or otherwise providing such Information through the Service (including, for example, if you provide building or security codes to a courier), that Information can be seen by those users or third parties to whom you send that Information. We require couriers to maintain the confidentiality of such Information and agree not to use it except as necessary to perform deliveries. However, we are not responsible for the security or privacy of any Information you choose to submit in connection with these features.

How Do We Use Your Information

Except as described in this Privacy Policy or in our Terms of Service, Personal Information, Technical Information, Location Information, Social Information and Tracking Information (collectively, “Information”) that you provide or that we collect will be kept confidential and used to support your relationship with the Munchiees App. We may use your Information, including your Personal Information, as follows:

  • For order fulfillment, billing and delivery purposes.
  • To enable you to participate in interactive features of the App, (such as communications with couriers)
  • To provide software updates, product support, product enhancements and other related services to you.
  • To improve, market or promote Munchiees’ products and services (including on-demand delivery services).
  • To communicate with you, including about the Service or your account.
  • To alert you to product upgrades, special offers, updated information and other new products and services offered by the App or its third party partners.
  • To respond to comments, questions or requests for customer service.
  • To display promotions, including promotions from third parties.
  • For fraud prevention and security related reasons as required by law.
  • For any other purpose we may describe when you provide the Information.

Information We Share

Except as described in this Privacy Policy, the owners of the Munchiees App does not share, rent or sell your Personal Information with third parties.
The owners of the Munchiees App or its agents, vendors or contractors may disclose information, including your Personal Information, to third parties in the following circumstances:

  • To our agents, vendors or contractors that we use to support the internal operations of our business including the third-party courier service and the Website and those who are required to keep the Information confidential and use it only for the purposes for which we disclose it to them.
  • If required to do so by law, comply with legal process or to comply with a governmental or regulatory request;
  • To protect and defend the rights or property of Munchiees App or its agents or contractors;
  • To enforce our Terms of Use or other Munchiees’ agreements;
  • To act in urgent circumstances to protect the personal safety of users of the App or the Website or the public; and
  • As part of a transaction or potential transaction where the Munchiees app gets acquired or merges with another company, files for bankruptcy, or sells its assets or capital stock.
When you place an order, we will provide the following Information to the Courier that fulfills your order: your name, phone number, order details, the merchant whose products you are requesting, and Location Information so the Courier can fulfill your order and communicate with you about your order.

Security of Information

We maintain physical, electronic, and procedural safeguards designed to protect the Information. These safeguards include storing your Information on our secure servers and using encryption technology. We do not store your credit card information, which is stored and processed by our third party payment processor vendor, currently Stripe. Despite the actions and precautions we take, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of the Information and you acknowledge and agree that you transmit it to us at your own risk.

Third-Party Websites, Services and Technologies

We may provide links to third-party websites on the App or Website, or in other communications to you. These links may appear as a specific domain name or URL or may be activated by clicking on an advertisement or other icon or graphic. Please be aware that other websites and services, including the websites of third parties that you connect with through the Service, may collect personally identifiable information about you. We cannot control and are not responsible for the information collection practices of any third-party websites, services or applications. We encourage you to carefully review their terms of use, privacy policies, and any other legal notifications before using or providing information through such websites, services or applications. Further, the app may employ third party technologies that require you to accept such third party’s terms. This Privacy Policy does not cover the information practices of those third-party technologies that encourage you to carefully review their terms of use, privacy policies, and any other legal notifications before using or providing information through such websites, services or applications. Further, the Service may employ third party technologies that require you to accept such third party’s terms. This Privacy Policy does not cover the information practices of those third-party technologies.

Privacy of Minors

The Munchiees App is not intended for children under the age of 13. We do not knowingly collect Information from children under 13. If you believe that we may have collected Information from a child under the age of 13, please contact us at contact@munchiees.com.

Information Choices and Cookies

We may need to communicate with you about the Munchiees App, and we would like to make certain commercial offers available to you from time to time. As such, you consent to receive commercial messages--whether by phone, email, text or push notifications--from us or our third party partners, and acknowledge and agree that your primary phone numbers and email addresses and other information may be used for the purpose of initiating commercial messages. We will allow you to opt-out of receiving commercial messages, but in order to stop receiving any messages from us whatsoever (including administrative messages regarding the App or messages that are primarily about transactions enabled via the App), you will need to terminate your account. Depending on your browser, you may be able to remove and reject cookies from our Website or the App by changing your browser settings. The default setting of many browsers is set to accept cookies until you change your settings. Please note that if you disable or refuse cookies, certain features of the App or Website may become inaccessible or may not function properly.

Changes To The Agreement

We may change this Privacy Policy from time to time and without prior notice. If we make a change to this Policy, it will be effective as soon as we post it, and the most current version of this Policy will always be posted under the "Privacy Policy" link. If we make a material change to the Policy, we may notify you via e-mail at the email address you provide and/or through a notice on the App or the Website home page. When we do change the Privacy Policy, we will also revise the effective date. Your continued use of the App/Service after such date constitutes your agreement to this Privacy Policy and any updates; if you do not agree to the updated Policy, you will stop using the App.

Contact

For questions or comments regarding this Privacy Policy, please contact us at
Munchiees
P.O. Box 190454 Boston, MA. 02119
617-942-0576
contact@munchiees.com
Effective: May 31, 2016